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The Ottawa Food Bank

Community Engagement and Events Coordinator

Communications & Development – Ottawa, Ontario
Department Communications & Development
Employment Type Full-Time
Minimum Experience Mid-level

Community Engagement and Events Coordinator

The Ottawa Food Bank is a respected charity with deep roots in the Ottawa community. We raise food and funds to support the 38,400 people who need emergency food every month. Working in partnership with 114 member agencies, we provide food and programming through community food banks, meal programs, Kickstart After School programs and our Community Harvest Farm program. Over 97% of our funds are raised by engaging the community through direct mail, major gifts, grants and events. 

The Ottawa Food Bank is looking for an energetic and creative individual to join our Fund Development team to develop strong relationships with community event organizers and implement high quality signature and partnered events.

Under the direct supervision of the Community Engagement and Events Manager, the Community Engagement and Events Coordinator is primarily responsible for identifying, cultivating, soliciting and stewarding successful third-party fundraising events.

This position also assists with the execution of our signature and partnered events. This includes developing plans, budgets, communications, team recruitment, and the implementation of logistics for our fundraising events to ensure maximum return on investment. 

The Community Engagement and Events Coordinator also organizes food drives within local grocery stores and provides after-hours support as a member of the Community Engagement and Events team. Tasks may also include orientation and supervision of volunteers at both onsite and offsite activities, as well as ensuring that the Ottawa Food Bank’s reputation in the community is maintained at all times. 

MAJOR RESPONSIBILITIES

Third party event cultivation and coordination, Food and Fund Drive Coordination: 

  • Actively identifies, cultivates, solicits and stewards third party events in support of Ottawa Food Bank 
  • Responds in a timely manner to inquiries about third-party food/fund drives and provides guidance to the organizers
  • Working with the communications team, organizes communications with third party and other event donors
  • Attends and assists third-party community events as an Ottawa Food Bank representative and supervises volunteers when necessary
  • Directly responsible for all aspects of the annual Holiday Food Drive, our largest fundraising event with over 300 community food drives
  • Evaluates and documents food drive efficiencies and reports results 

Events Support:

  • Assists with Ottawa Food Bank partnered and signature event implementation including the development of plans, critical paths, report updates, stewardship/recognition, constituent communications, fundraising tool-kits, etc
  • Actively identifies sponsorship opportunities and corporate partners (i.e. cause marketing; team recruitment…) in the community
  • Coordinates event logistics including venue selection, managing guest lists, food service arrangements, décor, etc
  • Responds in a timely manner to inquiries from the public about events
  • Assists with other food and fundraising events as needed

Other:

  • Responsible for fundraising event information management including data entry, reporting, etc
  • Responsible for the administration of TeamRaiser (online peer-to-peer fundraising platform), and communication with event participants and donors to support their fundraising efforts
  • Other projects/duties as assigned

KNOWLEDGE AND COMPETENCIES

  • Passionate about helping the 38, 400 people in Ottawa who need emergency food every month
  • Excels at building and maintaining strong relationships
  • Dynamic self-starter with entrepreneurial spirit 
  • High energy with a positive attitude and the ability to provide superior customer service
  • Strong knowledge of business support processes and tools (e.g., Microsoft Office suite, databases, tracking systems)
  • Experience with Raiser’s Edge and/or Team Raiser seen as definite assets 
  • Exceptional interpersonal, teamwork and organizational skills
  • Able to see all the details but understands the big picture
  • Strong oral and written communications skills
  • Ability to work well under pressure 
  • Must be able to work independently but keep management updated on event progress.
  • Ability to cope with high volume of work and multi-task while meeting strict deadlines

EXPERIENCE

Minimum of 2-4 years of experience in an event planning capacity, preferably in a non-profit setting. 

EDUCATION AND OTHER REQUIREMENTS

Completion of post-secondary degree, college diploma, or other relevant education, training and experience. Must have own vehicle and a valid “G” license.

RESPONSIBILITY FOR CONTACTS

The work involves ongoing contact with co-workers, volunteers, suppliers, donors, member agencies, and the general public.

PROBLEM SOLVING

Tact, discretion, and good judgment are necessary when dealing with contacts and making decisions regarding work priorities. The ability to effectively identify problems and resolve conflicts is required to work effectively as a team member.

SUPERVISION

This position has no direct reports. Oversees and coordinates the activities of volunteers at Ottawa Food Bank hosted events and third-party events and the Holiday Food Drive Assistant when required. 

CONSEQUENCE OF ERRORS

Errors in judgment or lack of discretion when dealing with daily contacts could impact on The Ottawa Food Bank’s image and directly affect its ability to efficiently and effectively deliver food to the agencies who serve clients.  

WORKING ENVIRONMENT AND TRAVEL

Work is performed in an office environment. Some other duties are performed at off-site venues.  Travel is usually limited to the National Capital Region.  Hours are varied as many activities occur during evenings and weekends. 

PHYSICAL AND MENTAL REQUIREMENTS

The work is varied and stressful at times.  There are frequent interruptions. Limited physical activity is required to perform the duties of the position. Some standing, walking, bending and lifting is required at off-site events. 

LANGUAGE REQUIREMENTS

Excellent English language skills (verbal and written) are a requirement of the position.  Intermediate French language skills (verbal) are an asset.

CLASSIFICATION:    Permanent, full-time position. 

COMPENSATION:    Salary range starting at $46,000 commensurate with experience. Excellent benefits provided.

When applying please provide a cover letter and resume which clearly indicates how your meet the requirements of the position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The Ottawa Food Bank welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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  • Location
    Ottawa, Ontario
  • Department
    Communications & Development
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
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